Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Stroud | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Stroud is a GPhC registered online pharmacy weight loss clinic serving patients in Stroud and the surrounding areas. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for all personal information collected through our services. If you have any questions about this policy or how we handle your data, please contact us using the details provided at the end of this policy.

2. Data We Collect

We collect personal information that is necessary to provide you with safe and effective pharmacy and weight loss services. This includes:

Identity data: full name, date of birth, gender
Contact data: email address, phone number, postal address
Health data: medical history, current medications, weight, BMI, and other clinical information required for treatment
Payment data: billing details processed securely through our payment provider
Technical data: IP address, browser type, and usage data collected when you visit our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To dispense and arrange delivery of medications (typically within 1 working day once approved by our pharmacist)
To maintain accurate patient records as required by GPhC standards
To communicate with you regarding your treatment, orders, and any clinical follow-up
To process payments securely
To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and for health data, the provision of healthcare and treatment under Article 9(2)(h) of UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we may use include:

Essential cookies: necessary for the website to function correctly
Analytics cookies: help us understand visitor behaviour so we can improve our services
Preference cookies: remember your settings and preferences

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: where clinically necessary, such as communication with your GP regarding your treatment
Delivery services: only the information needed to fulfil your order (name and delivery address)
Payment processors: to securely handle transactions on our behalf
Regulatory bodies: such as the GPhC or other authorities where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Payment records are retained for 6 years in accordance with financial regulations. After these periods, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction or deletion, or raise a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Stroud
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk